Everything guests need, directly on the TV.
Playroom Interactive TV helps hotels deliver a richer guest experience through the in-room TV. Guests can watch live TV, browse hotel services, order food and beverages, receive messages, check useful information and access video on demand from one easy-to-use interface.
It also gives the property a direct communication and sales channel inside the guest room, helping promote services, campaigns and paid content more effectively.
What is Interactive TV?
Interactive TV adds digital services to a traditional television experience. In hospitality, this means the guest room TV can become an information, entertainment and service platform. Guests can interact with hotel content, request services, review information and access on-demand entertainment without needing a separate device.
Playroom Interactive TV Features
1. Channel List
Create custom TV channel lists and organize channels by language, category or guest profile. This helps guests find the content they need quickly.
Radio: Offer radio channels with visual slideshows, giving guests another way to enjoy music and in-room entertainment.
2. Room Service
Guests can browse products and services on the TV before placing an order. Food and beverage menus can be presented clearly with descriptions, helping guests order accurately and reducing unnecessary calls to reception.
Expenses, billing and quick check-out:
With PMS integration, guests can view accommodation charges and billing information directly on the TV. Quick check-out workflows can also be supported depending on the property system integration.
3. Hotel Information Menu
- Activities: Inform guests about events and activities at the hotel.
- Food and beverages: Let guests review menus and order food or drinks from the TV.
- Location: Share useful information about the hotel area and nearby points of interest.
- Rooms: Present room types, room features and accommodation details.
- Messages: Send TV messages to guests without disturbing them by phone.
4. Information Menu
- Foreign exchange rates: Display daily exchange rate information.
- News: Offer access to news from local and international sources.
- Weather: Show daily weather information for the hotel location, nearby cities and selected global destinations.
- Flights: Display flight information for the nearest airport where integration is available.
5. Video On Demand - VOD
Video on Demand allows guests to watch selected movies and paid content whenever they choose. Content can be categorized by genre, making selection simple. Guests can pause playback and continue using other Playroom services while the VOD system remains available.
+60 Million end users yearly
+600 installations worldwide
+60 different countries